Yeah, I was going to write that they weren't from a call centre in Mumbai or somewhere similar.And spoke understandable English.
Asahi lager - oooh yesssss. The mild/stout here is rank though.
Another thing that is great (and free!) is tversity - using that with the ps3 means I can watch some much missed UK tv (obviously a selection as I can do without Jeremy Kyle, decorating programs and Richard and Judy) on the HDTV rather than my monitor. Superb bit of software.